Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
comfortable rooms
friendly staff
limited dining
small room
7.6/10
Very good
Rooms
8.5
Location
9.3
Service
8.3
Dining
6.8
Guest reviews
7.6/10
based on 4 reviews
9.0
9.0/10 based on 104 reviews
Jack
United States,
February
2024
7.2/10
My stay at the hotel was a mix of positives and negatives. The room I had, located at the right corner of the building, was quite dated and lacked cleanliness even after daily service. On the bright side, the room was spacious and had a wonderfully comfortable double bed.
Rooms
7.0
The room was inconsistent - dated and not thoroughly clean, but spacious and comfortable with a fantastic double bed.
Service
6.0
I found the service to be a bit hit or miss. While they worked hard to rectify issues quickly, their presence was almost invisible. However, when we did manage to get a hold of them, they were very helpful.
Location
9.0
The location was a definite highlight. Overlooking the Mediterranean and the historic center of Byblos, with convenient access to a beautiful beach and walking distance to the old city, the hotel's spot was simply perfect.
Dining
6.0
The dining experience had its ups and downs. Although the food, especially the Arabesque veg and egg with labeneh, was delightful, the overall buffet selection was basic and not particularly appetizing. However, this is only a minor setback as dining was not the primary reason for my holiday.
Facilities
8.0
The facilities met expectations and were decent for the price paid.
James
United States,
December
2023
8.6/10
My stay at the hotel was delightful. The spacious and comfortable room with a wonderfully cozy double bed made me feel right at home. Despite a slight issue of forgetting Google Maps in the room, it had everything a normal family with children needs, making it great value for money.
Rooms
9.0
The room was extra spacious and comfortable, and the double bed was wonderfully cozy. It had everything a normal family with children needs, making it very convenient.
Service
9.0
The staff were super friendly and went above and beyond to make my stay excellent. Elviery, especially, was wonderfully friendly and nice. The range of services provided, from room service to shuttle options, added to the overall positive experience.
Location
10.0
The hotel's location was perfect, overlooking the Med with a few steps down to a terrific beach. I loved listening to the sound of the waves at night, creating a relaxing atmosphere. Being within walking distance from Byblos old city added to the convenience and value.
Dining
7.0
While the dining experience was not particularly nice with a limited buffet selection, the sea-facing terrace made up for it. The muesli was a highlight, but there were some minor complaints about the breakfast options. Overall, the dining area was satisfactory for my needs.
Facilities
8.0
The hotel's facilities were adequate, offering everything I needed for a pleasant stay.
comfortable rooms
limited dining
Rudy
United States,
July
2023
8.6/10
Staying at this hotel was a real treat! The rooms were clean and comfortable, with a large cozy bed that gave me a great night's sleep. The view from my room was fantastic, and having the heater on made it extra snug. The only downside was forgetting my Google Maps in the room!
Rooms
9.0
My room, right across from the one described, was perfect and spacious. It was clean, with a great view, and the large comfortable bed was just what I needed for a relaxing stay. Plus, having Wi-Fi available in the room was super convenient.
Service
9.0
The staff here are so helpful and friendly! They truly went above and beyond to make my stay excellent. Being within walking distance from Byblos old city and right on a beautiful beach, the service was top-notch. They offered various services like room service, car hire, and more.
Location
8.0
The location of this hotel is amazing! Just imagine listening to the sound of the waves at night. It's close to the old souk and right at the beach, providing a serene atmosphere. The only downside was the presence of little flies, but that didn't overshadow the beauty of the area.
Dining
8.0
I found the dining experience to be very good with many varieties. However, the absence of fresh orange juice was a letdown. Despite that, the overall quality of the food was satisfying.
Facilities
9.0
The facilities at the hotel were impressive. From housekeeping to laundry services and a paid shuttle, everything was well-managed and convenient for guests.
friendly staff
presence of flies
Kelly
United States,
June
2023
8.4/10
My stay at the hotel was just perfect! The rooms were spacious, clean, and had a great view. The balcony was a nice bonus. The service was outstanding, the staff went above and beyond to make my stay excellent. The location was fantastic, just a short stroll into Byblos. However, the dining experience was a bit basic with limited choices.
Rooms
9.0
My room was perfect and spacious, clean, with a heater on, great view, and wifi available.
Service
9.0
The service here was wonderful, the staff were friendly and made sure I had everything I needed.
Location
10.0
The location of the hotel is incredible, within walking distance from Byblos old city.
Dining
6.0
The dining options were very basic and not particularly nice with a limited buffet selection.
Facilities
8.0
The facilities at the hotel were fantastic, offering everything I needed for a comfortable stay.